Frequently Asked Questions
How often will I receive a new Dental Kit?
Members will receive a new Dental Kit every 6 months.
What else is included in the Dental Kit?
In addition to the bamboo toothbrushes, our Dental Kits also bring 2 biodegradable floss rolls made out of corn.
What is the packaging made of?
Currently, our packages are made out of 100% recyclable Kraft. We are working on recycled packaging for future deliveries.
Can I pause or cancel my membership?
Yes, members can pause or cancel their membership at any time.
Are you shipping internationally?
Currently, we only ship within the USA and Canada
How quicly do I get my first Dental Kit after purchasing my membership?
Newly signed-up members usually receive their Kits within 5-7 days.
How often do dentists recommend I switch my toothbrush?
According to the American Dental Association (ADA), "Replace your toothbrush every three to four months, or sooner if the bristles are frayed. A worn toothbrush won’t do a good job of cleaning your teeth."
How can I track my order?
You will receive a tracking number via email when your order ships. You can also track your order through your account on our website.
How can I contact customer service?
You can contact us at any time by reaching out to firstname.lastname@example.org or visiting our Contact page.